This policy explains how Creatly (“we”, “us”) handles personal information collected through creatly.ca. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

What we collect

Details you give us in the project form or by phone, text or email: your name, phone number, email address, business name, industry, website or social link, the services you're interested in, your timeline and any notes.
Your preferences on this site (such as sound, motion and Lite mode), stored only in your own browser.
Your in-progress form answers, saved only in your own browser so you can pick up where you left off. You can clear them at any time by clearing your browser's site data.

How we use it

To reply to your enquiry, prepare quotes and deliver the services you ask for.
To send you updates and offers by email only if you tick the consent box. You can unsubscribe at any time.

Who we share it with

We don't sell your information. Form submissions are delivered to our inbox through an email delivery provider. Our website is hosted on Cloudflare. If you click to load the map, Google Maps may collect information under Google's own privacy policy.

Cookies and tracking

This site doesn't use advertising or analytics cookies. We use your browser's local storage only for the preferences and saved form answers described above.

Keeping it safe

We take reasonable steps to protect your information and keep it only as long as we need it for the purposes above or as required by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to marketing emails, by emailing [email protected] or calling +1 (647) 297-3964.

Contact

Creatly · 2659 Islington Avenue, Etobicoke, ON M9V 2X6 · [email protected]

Privacy Policy